Operations firm, Los Angeles
We’re on it. On It Service takes on complicated projects and operations work for companies and member organizations, and sees it through to the finish.
- Hear what’s stuck and what it costs A 30-minute call Done
- Put every piece on one plan Each with an owner and a date Done
- Run it every week A one-page status, decisions raised early Done
- Hand it over, written down Procedures your team can run Done
Robert Rippberger leads every engagement.
Organizations we’ve worked with
We get things done, well and on budget
On It Service began with clients who noticed that the team got things done well and on budget, and kept handing it the next job. We started in event production and carried the same discipline into work for associations, nonprofits, startups and established companies.
We are project managers, administrators and specialists who support your own teams, on the complicated work and the routine. Robert Rippberger leads every engagement.
What we take on
Five kinds of work, for companies and member organizations, remotely and on site.
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Project and program management
A named lead runs the plan, chases the dependencies and reports to you every week: system go-lives, moves, launches and member programs.
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Operations support
The day-to-day operations of a growing organization: member or customer support, the document library, vendors and the procedures behind them.
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Event production and management
Conferences and events from the first plan to the last session: schedules, speakers, session content, AV and on-site support.
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Contract and vendor negotiation
Every contract on one list with its owner and renewal date, and the costly ones renegotiated. Nothing is signed without your approval.
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Administrative support
Coordinators and administrators who keep the plans, handle the admin and do the follow-up, remotely and on site.
2,400
CLOC members, up from 300, during the years we supported it
CLOC: from event production to day-to-day operations
In 2016 we oversaw event production and management for the first conference of CLOC, the Corporate Legal Operations Consortium. The role expanded to supporting its leadership with growth and day-to-day operations: member support, webinars, the content of more than 200 conference sessions, a speaker portal and the vendor negotiations.
- Countries represented
- 47
- Member companies
- 1,200
- Share of the Fortune 100
- 70%
- Saved through negotiation
- $150,000+
- Conference sessions managed
- 200+
Figures as published in our 2019 case study.
Tell us what’s stuck
Three lines are enough: what is happening, what it costs you, and when you need it fixed. We’ll reply by email.